IT Support

The following resources are for internal staff members only. Included are links to information and tools that will help staff members acquire, use, and secure the Department’s IT infrastructure and assets.

Client / User Responsibilities

Our users are expected to maintain a basic level of security on their computers as well as refraining from activities that will result in unnecessary maintenance. This is to prevent security violations and problems that can be easily avoided. This includes:

  • Storing data on the network, NOT the desktop
  • Locking or logging off of his/her workstation when it is not in use
  • Maintaining secure passwords that are not shared
  • Following HIPAA standards for patient confidentiality
  • Not downloading or installing spyware or other unapproved programs which may cause system instability
  • Promptly reporting any problems to the Help Desk that may be experienced with a computer system

10 Tips to make your Laptop Battery last longer

  1. Turn off Wi-Fi and BlueTooth – Most laptops have shortcut keys to instantly disable wireless networking.
  2. Don’t play computer games, music or DVD movies – Multimedia activities drain laptop batteries.
  3. Disconnect all external device like PC Card modems, Firewire, USB devices and optical drives. Use the notebook touchpad instead of an external mouse.
  4. Adjust your screen brightness – Dimming your display saves battery power.
  5. Tweak Windows Power Options – Choose a Laptop power scheme that turns off the notebook monitor and hard disk after 10 minutes of inactivity.
  6. Decrease or mute the Laptop Speaker Volume.
  7. Turn off all scheduled tasks.
  8. Turn off Auto-save features in Microsoft Office and other applications.
  9. If your PC has a built-in wireless card, turn it off or disable it when not in use.
  10. Programs that are run from a CD or DVD can be copied to and run from the hard drive, which typically consumes less power than an optical drive.

Battery-saving sleep modes: Should I use Stand By or Hibernate ?

Standby mode

Use standby to save power when you will be away from the computer for a short time while working – your monitor and hard disks turn off, all applications and open files are stored in RAM. When you want to use the computer again, it comes out of standby quickly, and your desktop is restored exactly as you left it.

Hibernation Mode

Use hibernation to save power when you will be away from the computer for an extended time while working – your computer shuts down to save power but first saves everything in memory on your hard disk. When you restart the computer, your desktop is restored exactly as you left it.

When you choose Start, Turn Off Computer in Windows XP, your options are Stand By, Turn Off, and Restart. To Hibernate, place the cursor over Stand By, then hold down Shift and click.

*If you have questions or issues regarding HIS or IDX, please contact the Shands Help at 273-7575 or by email at: obg-help @


OB/GYN IT Support
(352) 273-7575
Email: obg-help @

UF IT Support
(352) 392-4357

Shands IT Support
(352) 265-0526